At Brightuplife, we are committed to providing affordable, AI-powered SEO and digital marketing services to help your business grow online. However, it is essential to understand the following terms regarding our refund policy:
No Refunds for Results
While we work hard to deliver the best possible results, digital marketing outcomes are influenced by numerous factors, including:
- Search engine algorithms (which are based on more than 200+ ranking factors).
- The level of competition in your industry.
- Your business’s budget and market conditions.
We are not responsible if the results are not up to your expectations, as these factors are beyond our control. We ensure that our work is completed as agreed, and all necessary reports and updates are delivered to you. However, seeing visible results depends on various external factors, and refunds cannot be issued based on performance expectations.
Refund Eligibility Period
If, for any reason, you decide not to proceed with our services, you are eligible to request a refund within 2 calendar days of making your payment. After this period, refunds will no longer be possible. For example:
- If you make a payment for SEO Optimization on January 10th, you can request a refund up to January 12th, 23:59 PM.
- After January 12th, no refund requests will be entertained under any circumstances.
Conditions for Refund Requests
- Refunds will only be processed if the request is made within the specified 2-day period.
- Refund requests must be submitted in writing via email to info@brightuplife.com within the refund eligibility timeframe.
- After the 2-day window, refunds will not be considered, and you will not be able to claim them from any side.
Importance of Clear Communication
To avoid any misunderstandings, we strongly recommend that you:
- Clarify all questions regarding services, expectations, and results before making any purchase or starting any plan.
- Ensure you understand the scope of work and the factors affecting outcomes.
We value transparency and encourage you to discuss every detail with us before proceeding. Please note that once the refund eligibility period has passed, refunds will be impossible regardless of the circumstances.
By using our services and making a payment, you agree to these terms. For any concerns or clarifications, please reach out to us at info@brightuplife.com before making your decision.